Shipping + Handling


Shipping available to most countries.

For specific shipping inquiries please email

Standard shipping hours are Monday – Friday, 9 am – 5pm EST.

Please allow up to 3 days for your order to ship as all of our items are made to order. 

You will receive an e-mail containing your tracking number as soon as the label is printed. This information may take up to 12 hours to be available.

Once your order has shipped from BY REN JETT, status is available from the carrier. We are happy to help but we only have as much information as provided by carrier tracking.

BY REN JETT will not be responsible for any items damaged or lost during transit. Any claims should be filed with the respective carrier.

BY REN JETT is not responsible for customs and import tariffs.